Job Description
Top Job Located in Perrysburg, OH Salary:$18 per hour Perrysburg, OH Monday-Friday 830A-5P $18 per hour Must have experience with the software ZenDesk! Answering phones and troubleshooting broken parts over the phone, training associates, great communication and telephone skills Assist Tech one in professionally answering incoming calls.Log call details on the ticket for follow-up.Return assigned customer calls.Assist in reviewing incoming emails.Manage and follow-up all emails assigned to you.Ensure emails are being addressed within the given timelines as set forth by your supervisor.Process customer returns, provide RMA and repairs tracking, Perform customer equipment testing as required.Maintain a clean and efficient work space.Work as a customer Liaison with office and production staff Gain knowledge on NWA products.#1349OS Express Office:Toledo 5350 Airport Highway Suite 104 Toledo, OH 43615.