Job Description
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Technical Writer – Process Engineer - Data Center Operational Readiness to join our team and drive our relationships with hyperscale clients to new heights. Technical Writer – Process Engineer - Data Center Operational Readiness We are looking for an experienced Technical Writer – Process Engineer – with a strong background in data center operations, engineering and maintenance, for a next-generation, High-Performance Compute Center (HPCC) in the Greenville/Spartanburg region of South Carolina. As the Technical Writer – Process Engineer, you will be responsible for developing, organizing, and maintaining a comprehensive library of operational documentation, including Standard Operating Procedures (SOPs), Method of Procedures MOPs), Emergency Operations Procedures EOPs), Emergency Response Plans, Incident Management Protocols, Program Standards and best-practices. This role requires technical acumen and exceptional writing skills, with the ability to translate complex operational and engineering processes into clear, structured documentation. Key Responsibilities - What You’ll Own: Author and Engineer Documentation Develop and maintain accurate, detailed SOPs, MOPs, and EOPs for critical facility operations (electrical, mechanical, controls, Power Generation Systems and fire and life safety systems. Collaborate with site engineering, operations, and OEMs to document complex procedures and system workflows. Engineer step-by-step procedures using appropriate risk analysis and operational logic. Document maintenance and emergency procedures for direct liquid cooling (DLC), coolant distribution units (CDUs), rear door heat exchangers (RDHXs), and technical/process water systems. Create and maintain water chemistry and contamination response documentation, including flushing protocols and isolation procedures. Power Resiliency and Energy Systems Author SOPs and EOPs for high-availability electrical systems, including natural gas generators, gas turbines, battery energy storage systems (BESS), and Uninterruptible power supplies (UPS). Commissioning and Operational Readiness Support Support facility transition from construction to operations by producing pre-commissioning, commissioning, and integrated systems test (IST) documentation. Engineer procedures for first-day-of-operations (FDOP) readiness, equipment acceptance, and initial operating procedures (IOPs). Work Rules and Maintenance Governance Develop site-specific work rules governing LOTO, energized work, confined space, hot work, and other high-risk activities in accordance with EH&S policies. Define documentation standards for preventative maintenance (PM), Corrective Maintenance (CM), and Emergency Maintenance (EM) workstreams. Framework and Reference Library Management Build and maintain a centralized reference library framework for operational documentation Organize documents using metadata, version control, and indexing standards suitable for high-availability environments. Establish taxonomy and folder hierarchies for easy search, retrieval, and governance. Training and Operational Readiness Integration Translate procedures into training content to support operator Qual Card, simulation, and tabletop drills. Create job performance aids, quick-reference guides, and visual workflows for field use. Continuous Improvement and Auditing Participation in operational audits, mock drills, and inspections to identify documentation gaps and procedural improvement opportunities. Track regulatory changes and industry best practices to keep procedural documentation current and compliant. Emergency and Compliance Programs Draft and maintain comprehensive emergency response plans and incident management protocols. Support the development of site-specific and corporate-level data center work rules and policies Ensure alignment with TIA-942, NFPA, ASHRAE, OSHA, and ISO standards Process Engineering and Continuous Improvement Review, revise, and optimize operational workflows for efficiency, safety, and risk mitigation Participate in Root Cause Analysis and incident review to update procedures p