Job Description
About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward. What You'll Do Are you a hands-on problem solver who thrives in fast-paced environments and enjoys delivering seamless technology experiences? As a Technology Support Analyst II , you'll play a critical role within our Technology Support team, part of End User Services, ensuring our attorneys and business professionals stay productive and connected. In this role, you'll provide day-to-day support for laptop and desktop hardware, software, and related technologies-diagnosing issues, implementing solutions, and maintaining high-performance systems. You'll work both independently and collaboratively to resolve technical challenges, support remote and on-site users, and contribute to key initiatives such as technology rollouts and trial support. This is a fully in-office position based in Salt Lake City, with occasional travel and after-hours support for events, maintenance windows, and special projects. The role requires adaptability, strong prioritization skills, and the ability to remain composed under pressure while delivering exceptional service. The schedule for this position is: Monday through Friday from 10:00 am - 6:00 pm Technical Support Delivery - Provide day-to-day support for desktops, laptops, and mobile devices, including installation, con