Job Description
Description As a Spokane Public Schools staff member, you'll uphold our commitment to creating a loving and collaborative learning community where all students belong and thrive. We are looking for team members who embrace differences, have a desire to work with a diverse community of learners, have a heart for the humans they serve, work as a team, grow and reflect through feedback, are lifelong learners and positive problem solvers. This position is responsible for assisting the Technology Warehouse Operations Specialist with all functions of the ITSC warehouse and recycling programs. The Technology Warehouse Assistant will assist in receiving, preparing, warehousing, and shipping all equipment delivered to the technology warehouse. This position will help maintain an accurate inventory of received technology items, timely preparation of new technology, plus setup and delivery of new technology equipment within Spokane Public Schools. There will also be opportunities to assist other departments as needed with projects, incidents, and the transport of technology. Must be able to coordinate summer projects with other assigned staff and interns. Hours/Day: 8 Continuing Role Daily Start/End times: 7:00 AM - 3:30 PM Anticipated Start Date: ASAP Benefits- -Medical/Dental/Vision through SEBB (School Employee Benefits Board) are provided for employees who work at least 630 hours per academic year. Additional benefits may include vacation, sick, personal days, and paid holidays. Often, positions have additional pay provisions above what is represented on the salary schedule, all in accordance with the applicable collective bargaining agreements (if applicable) as negotiated. SALARY SCHEDULE: Level 1 on the Technology Services Salary Schedule. Salary depends on experience in the same or similar position. Promotion or transfer placements will be determined by percentage of increase and consideration of appropriate experience credit. Responsibilities Help the Technology Warehouse Operations Specialist maintain an accurate inventory of district assets stored in the warehouse and recycling areas. Encourage users throughout the district to enter tickets or contact the Service Desk when required as well as escalate issues to other teams to ensure timely service. Support the technology recycling center receiving surplus equipment, determining usability, salvaging, and storing parts as required. Prep equipment for transport to recycling facilities and deliver recycling going to local facilities. Preparation includes but is not limited to, updating the inventory system, palletizing equipment, and loading equipment onto the district delivery vehicle. Package, ship, and transport equipment and large deliveries, as necessary. Deliver and install new technology including mobile devices, computers, printers, scanners, and audio/visual equipment. Operate various delivery vehicles, lift gates, pallet jacks etc. ensuring equipment is secured to prevent loss and damage in transit and during delivery. Report any issues with district vehicles in a timely manner. Work with IT Leadership and teams to accomplish both large quantity, major seasonal projects, and multi-site equipment deployment goals. Collaborate on technology solutions with other employees in the technology department as well as other departments. Work with hardware repair technicians in queuing up damaged devices for repair and returning repaired devices to service. Maintain a clean and safe work environment. This includes keeping aisles and fire exits in the ITSC Warehouse clear of equipment. Other related duties as assigned. Qualifications REQUIRED QUALIFICATIONS: One or more years of successful college or trade school education in the information technology field. Equivalent work experience may be substituted. Troubleshooting skills in both the computer software and hardware (desktop, laptop, and mobile device) area. Experience with Windows operating systems. Ability to properly prioritize tasks. Must be able to work as a member of a team in a positive and professional manner. Ability to effectively communicate with users at all levels. Able to lift 50 pounds. Ability to work hours other than 7 a.m. to 5 p.m. Overtime, including evenings and weekends may be required. Access to personal transportation and possess a valid driver’s license required. Must demonstrate the ability to safely drive and make deliveries using the IT delivery vehicles. Must pass a state background driving record check. Demonstrated ability to work effectively with a diverse group of students, teach