Telecommunications Engineer

Qualifications: Bachelor's degree in Computer Science, Information Systems, or other related field. Or equivalent work experience; Industry certifications for the following areas, to include (but is not limited to): a. Cisco Certified Network Associate (CCNA) Collaboration; b. Information Technology Infrastructure Library (ITIL) Foundation Certificate; c. CCNA Route/Switch; d. CCNA Voice; e. Cisco Certified Entry Networking Technician (CCENT); f. Cisco VTVS2 (Telepresence Training); Three to Five (3-5) years of IT work experience with telecommunications and multi-platform environments, including the following: a. Cisco Internetworking Operating System(IOS),Scalable Link Interface (SLI),Access Control System (ACS) Remote Authentication Dial-In User Service (RADIUS) and Terminal Access Control Access System (TACAS+); b. Voice over Internet Protocol (VOIP); c. Virtual Private Network (VPN); d. Windows Communication Foundation (WCF) (Word Service Description Language (WSDL), Simple Objec Access Protocol (SOAP); Three to Five (3-5) years of experience in providing technical support for maintenance over new and existing telecommunications services; Three to Five (3-5) years of experience in providing customer service for client- reported issues requiring technical assistance; Leadership experience with managing and completing complex projects relevant to telecommunications services; Experience in participating in the management and completion of complex projects relevant to telecommunications services as a team member; and Experience and understanding of COM policy and procedure for IT services and telecommunication services as it applies to the project at hand.