Job Description
Territory Account Manager - Southeast Colorado Serve as the leader in establishing mutually beneficial relationships with the customers of Applied Control by gaining full understanding of what is critical to the success of customers businesses and the needs that they have where Applied Control can offer valuable solutions. Develop account plans accordingly and collaborate with other Applied Control and Emerson team members to consistently win business and deliver exceptional customer experiences driving growth and customer loyalty. Account Manager Success Factors Customer Intimacy/Sales Effectiveness: Consistently builds lasting, powerful, meaningful customer relationships based on a desire to understand customer pains, business drivers, organization, and help solve their problems with engineered solutions. Develops and leverages sponsors within accounts; identifies detractors and develops/executes a conversion plan. Takes responsibility for overall customer satisfaction with all Applied Control business units. Provides consistent, exceptional customer service and delivers value through each customer touch (Phone, Email, In Person, Lunch and Learn, etc.) Sales Planning/Execution: Effectively develops and uses Account Development plans around assigned most valuable and most growable accounts (MVC and MVC), and for other territory accounts on as needed basis. Actively uses Account Development and Solution Selling concepts for all accounts/pursuits. Develop account plans, in collaboration with Business Unit specialists, that are "evergreen", routinely updated, and relevant. Creates account plans that provide a clear understanding of overall knowledge of the account, key players, client initiatives bridged to Applied Control opportunities, and steps to move the account to trusted advisor status. Creates and communicates call reports for strategic/important client interactions, including action items lists for self and others. </