Job Description
San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors:the San Diego Zoo and the San Diego Zoo Safari Park.We integrate wildlife health and care, science, and education to develop sustainable conservation solutions.HOW YOU WILL IMPACT OUR MISSION The Ticket Seller processes the sale and validation of ticketed items while welcoming guests and providing general information and recommendations.This position reports to the Guest Services Supervisor.WHAT YOU WILL DO Accurately processes monetary transactions Sells and validates ticketed items Provides general information and recommendations WHAT WE ARE LOOKING FOR Energetic individuals who can provide our guests with exceptional customer service experience in a fast-paced environment.Requirements include a positive attitude, have the ability to communicate effectively, attention to detail, and an eagerness to put your passion for wildlife to work.All shifts are outdoors and require to be standing for a long period of time.Applicants must be at least 18 years of age to apply.JOB EXPERIENCE Training and/or experience that would demonstrate the essential functions, knowledge and skills listed.SKILLS AND KNOWLEDGE Knowledge of:Basic computer skills Skills to:Provide exceptional guest service Accurately process monetary transactions Understand and communicate directions or instructions Work independently with minimal supervision Perform effectively in a fast paced environment Communicate and work effectively with others SOME OF THE REWARDS YOU WILL ENJOY AS A TEAM MEMBER Free admission to the San Diego Zoo and the San Diego Zoo Safari Park Family Passes Complimentary Tickets Free Parking at the San Diego Zoo & San Diego Zoo Safari Park Local and In-House Discounts Employee Assistance Program Wellness Program IMPORTANT DETAILS Location:Escondido, CA Position Type:Hourly Part-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union Hourly Rate:$19.50 About The Salary Ranges The posted salary range represents the full compensation potential for this role over time.Initial hiring offers are typically made within the lower to mid portion of the range and are based on a combination of relevant experience, skills, qualifications, internal equity, and organizational considerations.Placement near the top of the range is generally reserved for individuals who demonstrate sustained performance, growth, and expanded responsibilities in the role over time.Fraudulent Recruiting Beware of fraudulent recruiting.Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address.We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process.San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org.If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.At San Diego Zoo Wildlife Alliance, we celebrate our differences and foster a culture of belonging.Diversity strengthens our employees, enriches our guests' experiences, deepens our connection to our community, and supports the wildlife we serve.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.We are not offering sponsorship for this position at this time.San Diego Zoo Wildlife Alliance is a drug free workplace..