Job Description
Responsibilities About the Team The global e-Commerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together. Responsibilities - Conduct business performance analysis and diagnostic reviews across different business units. Provide actionable optimization recommendations based on current performance, and develop structured analytical frameworks. Partner with cross-functional teams to lead in-depth analysis on key focus areas, and drive the implementation of insights into business operations. Enhance the business performance data framework, including standardizing target-setting processes, metric definitions, documentation, and cross-team communication. Ensure alignment and efficiency in goal management, while supporting operational oversight and risk monitoring. Lead monthly, quarterly, and annual target planning and performance reviews. Deliver analysis on target achievement, performance gaps, root causes, and improvement plans Qualifications Minimum Qualifications - 5+ years of experience in goal management, business performance analysis, operations management, strategic analysis, business analysis, or consulting. Preferred Qualifications - Experience in e-commerce or digital commerce environments is preferred. Strong communication skills with structured and logical thinking. Experience in driving analytical insights into practical business impact is a plus. Proficient in SQL and experienced in data extraction and analysis. Strong data skills and analytical mindset. Bachelor's degree or above. Majors in Computer Science, Mathematics, Statistics, or related fields