Job Description
Transport Generalist Job Description V2026 Working at East Fork East Fork began in 2010 as one potter throwing pots and filling a wood-fired kiln on an old tobacco farm in the mountains of North Carolina. Today we are one of the largest remaining dinnerware manufacturers in the US, making over 600,000 pots a year. We're a Certified B Corporation, a distinction that speaks to our accomplishments and decisions that prioritize more than just our bottom line and hold us accountable to work for the betterment of our employees, customers, suppliers, communities, and environment. Our work is always led by our mission - In everything we do: Set a beautiful and abundant table. We do all of this with a spirit of steadfast commitment to make products of unmatched material quality while using our business to contribute to a more joyful and equitable world. Position Description As a Transport Generalist you will be responsible for the transportation of pottery, clay, and various other materials between multiple locations. Your role will ensure that goods are efficiently and safely transported.. In addition to transport activities, you will assist with Fulfillment duties during downtime or when transport tasks are completed. Responsibilities Perform the transportation of pottery, clay, and other materials between company locations. Assist with monthly, quarterly, end of year and ad hoc inventory audits as needed, including inventory consolidation, organization and data entry support Maintain certifications and safety standards for all lift equipment, including the daily travel log for both the van and box truck and safety checklist on lifts. Assist with stocking of inventory from production to fulfillment, as needed including kiln unloads and transfer of finished goods between facilities. Work closely with the fulfillment and production teams to ensure the smooth flow of materials and goods across locations. Prep and pack shipments and inventory for all customers and/or sales channels at or above the expectation (10 orders per hour/ 40 items per hour). Perform other fulfillment duties as needed: clean & restock, clear the conveyor belt, unload/load trucks, sticker pots, assist with deliveries, etc at or above the rate expectation for each task, including picking and assisting with returns if needed. Reports To Operations Manager Collaborates With Fulfillment Team Customer Care Team Store Managers Sales Team Production Scheduler SM Supervisor Direct Reports none Measured Metrics and Review Schedule Your first review will be 90 days after your start date, then a six-month check-in and a development review annually for the duration of your employment. During each review, your performance and ability to achieve the following metrics will be evaluated. Timely departures and returns Accuracy of inventory Safety performance No vehicle violations Vehicle maintenance conditions Estimated Weekly Hours 40 hours, Monday through Friday, 7:30am-3:30pm Classification This position is full time, non-exempt. Pay Rate/Grade East Fork shall pay you $23.15-$26.96/hr at Pay Grade 1, depending on experience Qualifications 1-2 years of experience in transport (or similar) operations Proficiency with inventory management software Strong problem solving, organizational, communication and time management skills Valid driver’s license with passing qualifications to operate the East Fork van and truck Ability to respect and communicate across lines of cultural differences Ability to address conflict by assuming positive intent and seeking to understand Valid forklift operators certification. Physical Demands Extensive physical exertions which includes but are not limited to: Lifting of up to 50 lbs. as needed Transporting merchandise and equipment Repetitive bending and arm motions Ability to adhere to all safety protocols Ability to operate electric pallet jack and lift equipment What can we offer Paid Time Off (PTO) Paid Holidays Sick Leave Bereavement Leave Paid Medical Leave Employee Assistance Network Court Activity Leave Employee Discount Employer funded $10k group life insurance plan Employer Subsidized Health Insurance Plans Voluntary Vision & Dental Plans Employer matched 401(k) Values at Work Craft: Craft is not the things we make, it’s the way we make them. It’s the spirit in which we approach our work, to make it nice, to aspire to mastery, and it