Job Description
Overview Immanuel Pathways PACE® is seeking a Transportation Lead to work at Pathways Southwest Iowa located at 1702 North 16th Street, Council Bluffs, IA 51501. The schedule for this position is Monday through Friday from 7:30 am to 4:30 pm, with flexible start and end times depending on transportation needs. Pay will be based upon experience, certifications, skills and education. Best in Class Benefits can be found at Immanuel: HEALTH : Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA) LIFE INSURANCE : Employer Paid Life Insurance TIME OFF : Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year RETIREMENT : 401K with employer match WELLNESS : Wellness Program and Employee Assistance Program GROWTH AND DEVELOPMENT : Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front Plus many more benefits! Job Duties & Skills Required: What You Will Do The overall purpose of this job is to assist the Transportation Supervisor/Manager with key functions such as overseeing scheduling appointments and routes, transporting participants, and providing coverage for the transportation supervisor when gone. In addition to transporting participants, the responsibilities of this job also include transporting meals, durable medical equipment, pharmacy, and any other items deemed necessary. Is responsible for overseeing the cleanliness and safety of vehicles assigned to drivers daily. Responsible for communicating any safety issues to the Transportation Supervisor/Manager. Be capable of, and experienced in, transporting individuals with special mobility needs. Supports and lives out Immanuel’s Mission and CHRIST Promises. Key Areas Key Responsibilities and Duties of the Job Scheduling & Maintenance 40% Follows assigned schedule and makes necessary adjustments to meet unanticipated changes, while considering participant needs and Pathways PACE Center requirements. Communicates these changes promptly to dispatch. Maintains and completes daily required records i.e., Pre- and Post-Trip Inspections, gasoline purchases. Immediately reports, to Transportation Coordinator, any vehicle or cell phone operating problems, malfunction, or incidents out of the ordinary routine. Operates equipment safely and in compliance with vehicle licensing regulations. Oversees to ensure vehicles are neat and in clean condition. Ensures vehicle equipment is maintained and operating within manufactures recommendations, replacing supplies as needed. Coverage of Transportation Supervisor 25% Oversees the dispatching of drivers during scheduled routes and appointments. Functions as a member of the Interdisciplinary Team (IDT). Maintains regular attendance at, and participants in Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery. Oversees and ensures the daily work schedules for each Driver and/or Aide is communicated. Communicates Interdisciplinary Team decisions, participant changes, plan of care changes, and updated information to transportation staff daily. Ensures the scheduling, coordination and communication of the driver route assignments of Immanuel Pathways Program. Scheduling & Dispatch 10% Oversees transportation dispatching and routing services, dispatches paratransit vehicles as appropriate. Overseas the creation of daily manifests; maintains, modifies and updates schedules to improve services. Performs a wide variety of clerical duties including answering phone and data entry. Maintains accurate records, logs and files on transportation and paratransit services. Scheduling & Coordination of Escorts and/or Transportation Aides 10% Processes transportation requests in a timely manner. Supports the scheduling of participants for transportation to and from the Immanuel Pathways Center, medical doctor or specialist appointments, and activity outings. Works with Transportation Supervisor/Manager to resolve scheduling problems for the purpose of ensuring all routes are covered in a safe, efficient, and timely manner. Supports the