Job Description
A well-established, family-focused general dental practice located in Skokie is seeking a friendly and organized Front Office team member. Our office is committed to providing high-quality, preventative dental care in a warm, welcoming environment. Our practice focuses on patient education and long-term oral health. We offer a variety of general dental services tailored to meet the needs of patients of all ages. We take pride in creating a calm and professional atmosphere where both patients and team members feel valued. If you’re a dependable and detail-oriented individual who enjoys being part of a patient-centered and team-oriented practice, we’d love to hear from you! Benefits for the Front Office Associate: Employee Dental Work Paid Time Off Paid Holidays Schedule for the Front Office Associate: Monday: 8:30 AM - 5:30 PM Tuesday: 8:30 AM - 5:30 PM Wednesday: OFF Thursday: 10:30 AM - 7:30 PM Friday: 8:30 AM - 5:30 PM Saturday: 7:30 AM - 2:30 PM (x1 a month) Responsibilities and Requirements of the Front Office Associate: Minimum of 2 years of dental front office experience required Greet and check in patients, creating a warm and professional environment from the moment they arrive Answer phone calls, respond to voicemails, and schedule/confirm appointments to ensure efficient patient flow Maintain and update patient records and charts with accuracy and attention to detail Prepare next-day schedules and charts for the clinical team to support smooth daily operations Submit and follow up on dental insurance claims, verifications, and pre-authorizations Collect payments, discuss financial options,