UCaaS Solution Engineer

UCaaS Solution Engineer 101VOICE, a division of IT Management Corporation (ITMC.net), is a California-based leader in cloud communications, specializing in Unified Communications as a Service (UCaaS) for the public sector, education, and enterprise markets. With over 15 years of experience, we provide secure, scalable, and feature-rich VoIP and collaboration solutions tailored to meet the needs of school districts, municipalities, and healthcare organizations. As a fast-growing and innovation-driven company, we are known for our exceptional service quality, flexible deployments, and deep understanding of compliance and procurement requirements—especially through platforms like CMAS, TIPS, and other Joint Purchasing Agreements (JPAs). Our technologies include voice, messaging, LTE survivability, mass notification integrations, and advanced call analytics. At 101VOICE, we don't just sell technology—we use it ourselves, believing in the power of real-world experience to drive innovation. If you're passionate about UCaaS, customer success, and shaping the future of secure communications, we invite you to join our team. Job Description 101VOICE is seeking a highly motivated and technically skilled UCaaS Solution Engineer to join our growing team. This role bridges sales, engineering, and customer experience, providing expert-level guidance throughout the pre-sales and post-sales process for our Unified Communications as a Service (UCaaS) platform. The ideal candidate will have a passion for communication technologies, hands-on experience with VoIP and SIP-based systems, and the ability to clearly articulate complex solutions to both technical and non-technical audiences. Pre-Sales Engineering & Solution Design: Work closely with account executives to understand customer needs and design tailored UCaaS solutions. Deliver live product demonstrations, technical presentations, and solutio