Job Description
We are hiring an Underwriting Support Specialist to support a busy Underwriting team at a highly respected insurance firm. This role is primarily phone‑based, focused on fielding inbound calls from agents to free up Case Managers so they can focus on processing new business applications. This is a great fit for someone who is calm under pressure, detail‑oriented, and comfortable managing frequent agent interactions while keeping clean, accurate documentation. What You’ll Be Doing Answer a high volume of inbound calls from insurance agents, approximately 30–40 calls per day Respond to agent questions related to application status, outstanding requirements, and next steps Reference underwriting systems to provide accurate, real‑time updates Log each call thoroughly within the system 📞 Contact us today to learn more: 563‑359‑3995; Interviewing now! What Makes Someone Successful in This Role Comfortable being on the phone most of the day and handling consistent inbound volume Detail‑focused, organized, and accurate with documentation Able to stay composed, positive, and professional, even with escalated callers TalentMatch ® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.