Job Description
Position Summary... What you'll do...Role summary: The (USA) Staff, Technical Program Manager leads the planning and execution of complex technology programs, ensuring alignment with strategic objectives and managing cross-functional dependencies. This role requires expertise in technical program management, technical solution design, and stakeholder engagement to drive successful delivery of scalable, high-quality outcomes. The position involves coordinating multiple teams, resolving ambiguities, and implementing operational excellence frameworks while continuously improving processes. Effective communication and analytical problem-solving skills are essential to navigate risks, manage resources, and foster collaboration across various technical and business domains. About the team The Sam’s eCommerce TPM team leads cross-functional initiatives to enhance the Member Experience by developing and maintaining key systems for online shopping, in-store pickup, and Scan & Go checkout. This geographically distributed team delivers innovative technology solutions that improve service offerings for members and associates. Team members collaborate across functions, applying strong program and stakeholder management skills to drive impactful results aligned with strategic goals. The focus is on building and deploying scalable systems that create seamless experiences, supporting continuous improvement and operational excellence within the company’s evolving digital landscape. What you'll do Define program goals, deliverables, schedules, and critical paths to manage multiple medium to high-complexity programs aligned with strategic objectives. Secure commitment from cross-functional teams and manage dependencies to ensure seamless program execution. Translate product requirements into technical designs and collaborate on system architecture for scalable, high-availability solutions. Monitor program progress, identify risks, and develop mitigation plans to maintain quality and timelines. Communicate program status, risks, and updates clearly to stakeholders and teams using appropriate channels. Drive continuous improvement by identifying synergies, reducing waste, and proposing automation frameworks. Establish and oversee operational excellence practices including monitoring, alerting, and release management. What you'll bring: Proven expertise in technical program management techniques, tools, and frameworks to lead medium to high-complexity programs. Strong stakeholder management skills to align cross-functional teams and secure commitments. Ability to communicate complex technical concepts clearly and effectively to a spectrum of audiences. Experience with technology solutions including system design, cloud infrastructure, and software lifecycle management. Analytical problem-solving skills to assess risks, identify dependencies, and drive data-informed decisions. Proficiency in developing and executing detailed program plans, schedules, and risk mitigation strategies. Demonstrated capability to manage multiple projects, ensuring quality outcomes and operational excellence. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For Information About Benefits And Eligibility, See One.Walmart. Sunnyvale, California US-11807: The annual salary range for