Job Description
POSITION SUMMARY As a used boat sales manager, you will be responsible for leading and managing the sales of pre-owned boats for your respective store. The ideal candidate is passionate about delighting customers and achieving or exceeding their volume and margin sales goals by leading their team in the defined sales processes. ESSENTIAL DUTIES AND RESPONSIBILITIES [Use the grid below to describe specific job responsibilities/duties, listing the most important first. Use a separate statement for each responsibility. Most positions can be described in 6-8 major responsibility areas. Combine minor or occasional duties in one last statement. Give a best estimate of average percentage of time each responsibility takes; however, do not include a duty which occupies 5% or less of your time unless it is an essential part of the job. Each statement should be brief and concise, beginning with an action verb.] Duties (Most Important to Least Important) Lead and manage a team of buyers and sales consultants to achieve and exceed sales goals by successfully following the buying and sales process and ensuring excellent experiences for customers. Professionally presents products to customers and prospects, including reviewing the features and benefits of the various boats, preparing quotes, completing trade evaluations and presenting pricing consistent with achieving margin and customer satisfaction goals. Partners with Business Manager for presentation of finance products, preparation of closing documents and setting up deliveries. Promotes teamwork, supports and works with other team members, departments and locations to ensure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat. Utilizes One Water sales tools, including CRM, to ensure the team is performing daily follow-up and prospecting for new customers, as well as communication on a regular basis with existing customers. Promotes a continuous learning environment, develops and maintains a high-level of product, market and industry knowledge, and maintains strong familiarity of all brands. Builds and maintains positive customer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation. Customer satisfaction is prioritized. Oversee showroom inventory management, ordering, and coordination of display to optimize sales. Actively participates in boat shows, store and off-site sales and customer events. All other duties as assigned. SKILLS Proficient in Microsoft Office Suite and CRM tools. Strong verbal and written communication skills, with the ability to engage with customers. Organizational and time management skills. Strong leadership and team management skills. Ability to meet or exceed goals/ targets. Continuous learning; Achievement of required OneWater Sales Certifications. QUALIFICATIONS / REQUIREMENTS High school diploma or equivalent; bachelor’s degree in business, sales or related field preferred. Experience in boat sales, used boat sales management, preferred. Knowledge of boat brands, models, and associated features preferred. PHYSICAL DEMANDS Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities. C=Constantly F=Frequently O=Occasionally R=Rarely (5-8 hrs. /shift) (2-5 hrs. /sift) (Up to 2 hrs. /shift) (Not regular part of job) Physical Activities Remaining in a stationary position, often standing or sitting for prolonged periods F Repeating motions that may include the wrists, hands and/or fingers C Moving about to accomplish tasks or moving from one worksite to another F Operating motor vehicle O Communicating with others to exchange information C Assessing the accuracy, neatness and thoroughness of the work assigned C Hearing C Talking C Seeing C Eye/Hand/Foot Coordination C WORK ENVIRONMENT Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The wo