VDOT Technical Support 2 ONSITE Salem at VA

Position: Technical Support Specialist - Onsite Location: Salem, VA 24153 Client: State of Virginia Duration: 12+ Months Job Description: Onsite technical support role focused on assisting field staff with new technology and devices. Provide timely end-user support, troubleshoot hardware and software, and help staff be more productive through innovative tech solutions. Strong emphasis on customer service and clear communication. Must work onsite in Salem during standard business hours. 5 Must-Have Skills (bulleted): Extensive experience with Microsoft Desktop products (Windows, Office 365/Online, SharePoint, MS Teams) Strong troubleshooting of desktop/laptop computers and wireless devices Proven ability to manage help desk requests and reporting tools Excellent verbal and written communication with individuals and groups Strong customer-service orientation and problem-resolution skills To Apply: Send your resume to with the exact Subject line: Resume Submission