Job Description
Description Veterinary Client Service Representative Full-time: swing shift - 3pm until midnight Pet Specialists of Austin 3901 Guadalupe St, Austin, TX 78751 About You You are a compassionate and organized Veterinary Client Service Representative (CSR)/Veterinary Receptionist with strong customer service, front desk, and client communication skills who thrives in a fast-paced veterinary clinic or animal hospital. You’re comfortable managing appointment scheduling, multi-line phones, check in/check out, payment processing, and practice management software while delivering an exceptional client experience. The success of your patients’ care matters to you, and your success matters to us. Your Experience & Skills At least 1 year experience in veterinary hospital setting Team player Self-driven accountability for learning Positive attitude and patience Conflict resolution skills Self-starter Quality client service skills and understanding of medical terminology. Evenings, weekend, holiday availability required Pet Specialists of Austin is looking for a Veterinary Client Service Representative/Receptionist to join us as part of the Thrive Pet Healthcare community. At Pet Specialists of Austin, you’ll feel the warmth and culture of a small hospital. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local culture with the benefits of Thrive's national resources. About The Hospital Opened in 2021, Pet Specialists of Austin is a 24-hour emergency and specialty referral hospital committed to investing in the growth and success of its team. We proudly serve the Austin area with high-quality care in emergency and critical care, neurology, surgery, internal medicine, and oncology. Our workplace fosters emotional intelligence, collaboration, a