Job Description
Welcome to Pine Point Animal Hospital, your destination for quality veterinary medicine in beautiful Scarborough, ME. We are proudly AAHA Accredited, signifying our deep commitment to upholding the highest standards of care for small animals. This dedication is reflected in the community’s trust, demonstrated by our excellent 4.8-star Google rating. Here, you join a practice that is focused on providing compassionate, high-level urgent care and forming lasting relationships with our clients and their pets. If you are looking for an environment where you are supported to deliver the best possible patient outcomes, you have found your next opportunity. We know that doing your best work requires consistent support and investment. As part of a larger network, Pine Point Animal Hospital ensures that our teammates are provided with the resources they need to succeed and advance their careers. This means access to robust educational programs, professional development stipends, and structured mentorship regardless of whether you are a DVM, a technician, or a member of the client care team. We are committed to fostering a culture where every teammate can achieve their unique career goals, offering clear pathways for advancement into leadership or specialization. Quality medicine defines our practice, especially as we provide critical small animal and urgent care services to our community. For complex cases, our veterinarians benefit from seamless access to internal specialty consultations and a wide array of advanced diagnostic support, ensuring that you never feel isolated in making clinical decisions. Our focus is on empowering you with the tools and education required to elevate your skill set constantly, allowing you to focus purely on patient welfare and comprehensive medical management. We believe this collaborative approach is essential for delivering consistently high standards of care, reflected by our AAHA status. Scarborough, Maine, offers a unique coastal lifestyle that balances professional commitment with quality of life. Located just south of Portland, you gain access to the cultural vibrancy and culinary scene of Maine’s largest city while enjoying the scenic beauty of the Atlantic coastline and the famous Scarborough Beach State Park. This area is known for its excellent schools, family-friendly communities, and endless outdoor opportunities, making it the perfect place to settle down and enjoy the New England experience. If you value a rewarding career alongside a stunning natural environment, Scarborough delivers. At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out. Your Impact as a Receptionist Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed