Job Description
Description Veterinary Referral Coordinator Thrive Pet Healthcare Specialists Scottsdale, AZ Be the Lifeline Between Specialty Care, Clients, and Veterinary Teams Thrive Pet Healthcare Specialists is seeking a compassionate and detail - oriented Veterinary Referral Coordinator to join our specialty team. In this highly visible role, you'll be a key point of contact for clients, referring veterinarians, and internal medical teams-helping ensure seamless communication, exceptional service, and continuity of care. You'll enjoy the close - knit feel of a specialty hospital with the resources, support, and growth opportunities of Thrive's nationwide network. At Thrive Pet Healthcare Specialists , you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources. What This Role Is All About The Veterinary Referral Coordinator plays a critical role in delivering outstanding client service. This position creates a professional, welcoming experience for clients from their first call through follow - up care, ensuring that communication between clients, staff, and referring veterinarians is timely, accurate, and compassionate. If you're calm under pressure, organized, empathetic, and thrive in a fast - paced specialty environment, this role may be a great fit. What You'll Do As a Veterinary Referral Coordinator, you'll support hospital operations and client experience by: Answering incoming calls, prioritizing routine vs. emergency cases, and routing appropriately Scheduling specialty consultations, procedures, recheck appointments, and follow - ups Coordinating communication between clients, specialty veterinarians, technicians, and leadership Confi