Job Description
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Visa’s Gateway Services is responsible for the front door into the Visa network, providing the secure connectivity, routing, and access mechanisms that allow merchants, acquirers, wallets, and partners to submit transactions into VisaNet. As Visa modernizes its core processing platforms through Open VisaNet (OVN), Gateway Services plays a critical role in evolving legacy access models toward API‑driven, scalable, and globally distributed architectures that safely support new payment flows, regions, and business models. Gateway Services is also embedding AI and automation across engineering and operations to accelerate delivery, improve resilience, and evolve from reactive operations toward predictive, intelligent platforms aligned with Visa’s 2030 technology strategy. Essential Functions: In this mission-critical role, you will be at the forefront of leading, defining, and building the next generation of systems that provide connectivity and access into Visa. These access systems are fundamental to the Visa business and among the most mission‑critical platforms at Visa. You will lead and guide your organization to deliver gateway and access solutions that integrate directly with Visa’s broader efforts to re‑engineer and modernize core processing systems, including Authorization and OVN. This role requires precise end‑to‑end planning, disciplined resource management, and confident communication at the most senior levels of the company. You will lead an outstanding and expanding global engineering organization and will be expected to identify, mentor, and grow the next generation of leaders. It’s all about exceptional leadership, long‑term vision, thought leadership, excellence in execution, and superlative communication. If this is who you are, we would welcome the opportunity to talk with you. Primary Responsibilities: Manage and lead a large, globally distributed engineering organization, ensuring teams are engaged, productive, and growing. Provide mentorship and succession planning, act as a force multiplier. Implement, deploy, and support mission‑critical gateway and access platforms comprising thousands of servers globally, with expectations of zero downtime and the highest levels of cybersecurity. Lead the long‑term strategy and architecture for next‑generation access and gateway systems aligned with VisaNet and OVN modernization. Leverage AI and automation to drive innovation, accelerate delivery, and improve operational resilience without compromising accuracy, define and track AI metrics that evidence high‑performing teams. Build strong cross‑functional partnerships with Technology, Product, Client Services, and Risk & Compliance, represent Gateway Services and PPD with credibility at senior executive levels. Maintain a total quality mindset, ensuring the right processes, tooling, and metrics are in place for sustainable, scalable delivery. Drive execution with urgency, clarity, and accountability in a fast‑moving, ambiguous environment. Uphold the highest ethical standards and personal accountability. Occasional travel to Singapore and other U.S. locations is required. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD 10+ years of software engineering management experience with progressively increasing scope and responsibility, including leading cross‑geographical teams. Preferred Qualifications 15+ years of software engineering experience with deep expertise in mission‑critical, high‑availability platforms. Prior experience in payments or similarly regulated environments operating fault‑tolerant systems (99.999% availability or higher). Proven track record delivering large‑scale platforms end‑to‑end, including budget ownership, capacity planning, and forecasting. Demonstrated, production‑grade use of AI to improve engineering productivity, operational effectiveness, and production support. Strong capability in hiring, retaining, and developing top technical talent, including leadership succession. Expertise in open systems and techno