Job Description
www.republichospitality.com Job Summary The VIP Host is responsible for creating a welcoming, high-energy guest experience while managing door operations, guest relations, and VIP services. This role serves as the first point of contact for guests, ensuring smooth entry, exceptional hospitality, and premium service for VIP clientele in a fast-paced nightlife environment. Duties & Responsibilities Guest Experience & Hospitality Welcome guests with a warm, professional, and energetic attitude Provide exceptional customer service to all guests entering the venue Create a guest-centric atmosphere focused on hospitality and experience Recognize and greet regular guests and VIP clientele by name when possible Maintain a polished and professional appearance at all times Door Operations Manage front door operations during business hours Verify identification and ensure compliance with venue age policies Handle cover charge transactions accurately and efficiently Maintain organized guest entry lines and manage venue flow Communicate wait times, table availability, and venue policies professionally Coordinate with security and management to maintain a safe environment VIP & Table Service Support Carry and manage the VIP phone, responding promptly to calls, texts, and social media inquiries regarding tables and reservations Assist with VIP table check-ins and escort guests to reserved sections Maintain strong communication with VIP hosts, bottle service staff, security, and management Help maximize VIP sales opportunities and enhance guest retention Promotions & Events Assist in promoting venue events, specials, and VIP experiences Collaborate with sales, marketing, and operations teams to support promotional events and nightlife programming Build and maintain relationships with guests, influencers, and local clientele to increase repeat business Administrative & Operational Support Accurately maintain guest lists, reservations, and cover counts Ensure front entrance and host areas remain clean, organized, and presentable Communicate guest feedback and operational issues to management promptly Support venue operations Thursday through Sunday, including late-night shifts Qualifications Previous nightlife, hospitality, restaurant, or customer service experience preferred Strong communication and interpersonal skills Outgoing, confident, and professional personality Ability to multitask in a fast-paced, high-volume environment Strong conflict resolution and problem-solving abilities Reliable transportation and flexible late-night/weekend availability Knowledge of nightlife hospitality and VIP service standards preferred Physical Requirements Ability to stand for extended periods Ability to work in loud, crowded, fast-paced environments Ability to lift up to 25 lbs if needed Schedule Expectations Evening and late-night availability required Weekend availability required (Thursday–Sunday preferred) Holiday and special event availability may be required Why Join Republic Hospitality: At Republic Hospitality, we pride ourselves on delivering world-class hospitality and creating an environment where our team members can grow and thrive. If you are enthusiastic, reliable, and enjoy creating memorable experiences for guests, we’d love to hear from you. Job Type: Full-time Pay: $16.00 - $25.00 per hour Benefits Employee discount Flexible schedule Work Location: In person