Job Description
VIP Marketing Strategy And Support Specialist The VIP Marketing Strategy and Support Specialist is responsible for assisting ESS VIP leadership with implementing, executing, and measuring initiatives across Caesars Entertainment. Will work collaboratively with manager to ensure effective execution of VIP strategies. In addition, will support all ongoing ESS VIP operational processes. How You Will Create the Extraordinary Assist manager in tracking commitments and deliverables, defining data trends, and recommending changes to make meaningful process improvements Coordinates the implementation and adoption of all new initiatives and policies, including sales performance programs Serves as a customer service liaison between ESS VIP leadership and the VIP network Works with manager to optimize effective use of contact, sales, and service strategies Assists with the utilization of tools and programs and the associated guideline adherence Monitors and responds to questions submitted by the VIP network Supports defining VIP segmentation by establishing sound criteria and enforcing standards Contributes to the facilitation and maintenance of the Casino Marketing sales performance culture Ability to travel Other duties as assigned What You Will Need Must be 21 years of age or older One to three years of successful experience in casinos/hotels, customer service, or sales College degree preferred Knowledge and experience with Microsoft programs Excel, Access, and PowerPoint preferred ADDITIONAL REQUIREMENTS Willingness to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Excellent interpersonal, problem solving, communication, leadership, and analytical skills A