Job Description
Visitor Services Information Assistant - AmeriCorps (1 opening) Conservation Legacy Program:Arizona Conservation Corps Site Location:Red Rock Ranger District (8375 SR 179, Sedona, AZ 86351) Term of Service:Start Date:3/9/2026 (anticipated) End Date:9/4/2026 AmeriCorps Slot Classification:900 Hours Purpose:This is an AmeriCorps position with Arizona Conservation Corps (AZCC), which is an AmeriCorps program of Conservation Legacy.The member selected for this position will be serving at the Red Rock Ranger District as an AmeriCorps member with Arizona Conservation Corps, and completing service projects for Coconino National Forest.AZCC aims to continue the legacy of the Civilian Conservation Corps of the 1930's, and is focused on connecting youth, young adults, and recent era military veterans with communities and conservation service projects on public lands.AZCC operates programs across Arizona that engage individuals and strengthen communities through service and conservation.AZCC has program offices in Flagstaff, Phoenix, and Tucson.Coconino National Forest:One of six National Forests in Arizona, the Coconino National Forest comprises 1.856-million acres in northern Arizona, with elevations ranging from 2,600 feet to the highest point in Arizona at 12,633 feet (Humphrey's Peak).Coconino National Forest contains a variety of landscapes, including deserts, ponderosa pine forests, flatlands, mesas, alpine tundra, and ancient volcanic peaks.The forest surrounds the towns of Sedona and Flagstaff and contains all or parts of 10 designated wilderness areas.The Recreation and Trails program is focused on providing quality recreation opportunities and experiences.Red Rocks Ranger District:The Red Rock Ranger District is situated in the Verde Valley, and its red rock country is world-renowned for its dramatic red sandstone scenery.At its heart is the city of Sedona, which attracts millions of visitors each year.The district receives half of the annual forest visitation (over 2 million visitors each year) and has many volunteers and partners involved in day-to-day management.It is host to a wide variety of sensitive ecosystems that require extensive public outreach and education to preserve and protect.Team members routinely provide critical education on preserving cryptobiotic soil, treading lightly in sensitive riparian zones, camping responsibly on sensitive soils, low impact transit techniques across fragile landscapes, and respectful enjoyment of cultural resources.The local communities of Central and Northern Arizona have strong ties to this special landscape, and the wider community of Phoenix and beyond have a deep appreciation for red rock country which offers an idyllic recreational experience amongst one of the most beautiful regions of the state.Description of Duties:Forest Service Visitor Information Services exist to help people safely enjoy their National Forest while protecting the land itself through education surrounding important rules and regulations and Leave No Trace ethics.The mission centers on providing accurate, timely guidance so forest visitors can make informed decisions, recreate responsibly, maintain personal safety, and understand the natural and cultural resources they're experiencing.This position at the Red Rock Ranger Station Visitors Center will provide an important service to the local and wider community by communicating important information about recreation opportunities, rules and regulations, fee information, leave no trace ethics, and vital public safety messaging.Position duties include:Greeting visitors and responding to a variety of inquiries regarding Red Rock Ranger District and the Forest Service.Ensuring that the Visitor Center information desk is covered at all times.Answering the phone and returning voicemail messages.Assisting Collection Officers in the sale of America the Beautiful passes, forest timber permits, and mineral permits, in accordance with manual and handbook requirements.Assisting in the accounting for collected monies using approved computer programs and records.Performing regular daily activities for the Visitor Center, including but not limited to daily opening and closing of the facility, raising and lowering the flag, and maintaining the front desk.Maintaining an inventory of timely publications, brochures, posters, and informational handouts for the public.Providing interpretive answers to a wide variety of visitor interests, such as the identification of local flora and fauna or the location of camping areas.Providing visitors with effective instructions on security and safety procedures and informing the supervisor of visitor needs.Exercising good communication and organizational skills amidst a high degree of public interaction, in a busy team environment.The member will be provided with training in areas such as Heritage Site Docent duties and interpretation methods, Outfitter and Guide permit compliance and inspection, handling difficul