Voluntary Benefits Senior Relationship Manager

Senior Voluntary Benefits Consultant We are seeking a talented individual to join our Voluntary Benefits team at Mercer. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer's Voluntary Benefits Practice is looking for a consultant with strong leadership skills who works independently and has excellent client communication & management. In this role you will have the opportunity to play a key role in developing the overall strategy for a subset of clients. If you have a strong history of being highly collaborative within a large organization, as well as a track record of delivering results for your clients this may be the role for you. We will count on you to: Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings Conduct robust client analyses to create customized product and solution recommendations Address escalated issues in a timely and effective manner and works to ensure relationships are in a positive standing and delivering on promised timelines and deliverables Actively engage and nourish relationships and professional networks within client organizations Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company What you need to have: Bachelor's Degree required Voluntary Benefits subject matter experience required Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health,