Job Description
SUMMARY The warehouse associate receives shipments and restocks orders, keeps track of inventory, ships orders to customers, and maintains the cleanliness and organization of the warehouse space. RESPONSIBILITIES Signs for deliveries of company products. Organizes and restocks products in the warehouse. Takes inventory of all supplies, and reorders materials as necessary. Processes and packages orders. Operates forklift and other machinery needed to transport heavy items around the warehouse. Delivers orders to clients and customers. Addresses and resolves any shipment or delivery errors. Assists customer service department in addressing customer complaints with regard to shipments and deliveries. Inspects all goods being shipped and received, reporting and defective or damaged items. Keeps warehouse organized and clean. Updates management or supervisor on the status of inventory, shipments, and deliveries. Devises new and improved ways to store and ship products. REQUIRED KNOWLEDGE AND SKILLS Possesses physical strength necessary to lift heavy boxes and crates and move them around the warehouse. Is capable of maintaining the stamina needed for long hours of physical labor. Works well with a team. Exhibits effective communication skills, essential to providing instructions and suggestions about warehouse organization to management and other warehouse associates. Pays close attention to detail, a skill essential in identifying order discrepancies and product deficiencies. Demonstrates strong customer service skills, for the purpose of handling customer complaints. Possesses the mental and physical acuity necessary to drive and operate heavy machinery. Must be able to multi-task and work efficiently. Demonstrates excellent time management skills. Possesses clear knowledge of computer ordering systems. Has