Job Description
Group Presentation thyssenkrupp is an international industrial and technology group with more than 93,000 employees. In the fiscal year 2024/2025, the company generated sales of around €33 billion in 48 countries. Its business activities are bundled in five segments: Automotive Technology, Decarbon Technologies, Materials Services, Steel Europe and Marine Systems. With extensive technological know-how, outstanding engineering competence and a high level of innovative strength, the group develops solutions for the challenges of the future, especially in the fields of climate protection and energy transition, digital transformation in industry and mobility of the future. Company Presentation thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC. For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence. Your Responsibilities Summary: The Warehouse Supervisor for the Aftermarket is responsible for ensuring that the maximum number of orders are picked, boxed and shipped daily as well as replenishing racks with product. Reporting to the Warehouse Manager – Aftermarket, this role is responsible for delivering and executing daily and short-term plans to achieve operational and business objectives. This position supervises a team of material handlers and ensures operational excellence by providing leadership, driving process improvements, coordinating the allocation of resources, controlling expenses, and promoting a safe work environment. Essential Duties and Responsibilities : Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same. Shares disciplinary responsibility for all employees in the warehouse, including hiring, separation, counseling and mentoring, time and attendance as well as ensuring timely processing of performance appraisals and compensation reviews. Responsible and accountable for the effectiveness and efficiency of all warehouse processes and the documentation thereof, including but not limited to Receiving Put away Picking Packing Shipping Inventory count/Cycle count Waste Management Maintenance of Equipment Responsible and accountable for inventory accuracy. Responsible and accountable for training of employees, determining sufficient cross training levels, and maintaining documentation in a qualification / training matrix. Responsible and accountable for continuous improvement activities including 6S, Six Sigma and other optimization to improve efficiency and effectiveness in the warehouse. Measures KPI’s on a daily, weekly, and monthly base. Ensures the warehouse operates at peak efficiency, with customer satisfaction being the primary goal. Supervises, organizes, directs, and trains front line leaders and material handlers in the establishment and exceeding of warehouse goals. Establishes performance standards & metrics in the warehouse. Works directly with front line leadership to communicate and ensure that standards and metrics are implemented, understood by the staff, measured daily and met or exceeded. Trains and manages a team of front line leaders to solve day-to-day operational issues and reach short- and long-term performance goals. Plans, monitors and executes schedules and adjusts as needed to ensure proper staffing that support operational demands and business objectives. Manages inbound and outbound loading and unloading of trucks while maintaining warehouse organization and inventory accuracy. Provides training and coaching for employees in work-related activities, personal growth, performance and career development. Develops team capabilities to meet organizational needs in the short and long-term horizons. Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance.