Job Description
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Warehouse Technician I: General warehouse and distribution support Prepare and complete orders for pickup or shipping Receive and process CPE/warehouse stock and other miscellaneous deliveries; cleaning and prepare equipment Perform warehouse inventory controls Warehouse reports Testing/staging equipment Retail equipment Adhere to and follow safety protocols Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 0 years Maintain satisfactory driving record and have a valid driver's license fork lift operation hand truck operation organizational skills Ability to adhere to local, federal regulations and company policies Ability to implement simple record keeping procedures Ability to drive company vehicle in a safe and responsible manner Ability to accurately measure distances, using tapes or other measuring devices Ability to work independently Ability to demonstrate courtesy and patience in customer relations Knowledge of cable television products and service Ability to comply with all company implemented safety procedures Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler Knowledge of basic mathematics and electronics Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers Ability to work with small components and wires to make cable connections Physical Requirements Ability to bend and lift materials up to 75 lbs from floor level to a height of 6 feet to place them on shelves or on and off vehicles Work performed in both climate‑controlled and non‑climate‑controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing (50-70% of the time), walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping (Ability to work with small components and wires to make cable connections), and limited keyboarding Vision ability: close vision, peripheral vision and ability to adjust focus and Ability to differentiate between sizes and colors of wires We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base pay range in Massachusetts for this position is $21.50-23.50 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents t