Job Description
Able to communicate and assist clients effectively with a professional and friendly attitude.Data entry of field reports; and distributing reports to clients.Assisting in scheduling of field employees.Logging in samples for analyzing.Provides information to customers and co-workers abilities upon request.Answers laboratory calls to screen customer questions about testing or pricing.Works with management to investigate and resolve customer problems or complaints.Prepares, issues, and sends out invoices for department.Receives customer phone calls that relate to charge account issues, researches invoice information and resolves problems.Works with and through management in collecting current and past due invoices for charge accounts.Able to work effectively in Word, Excel, Adobe, and Outlook.Operates office machines such as calculator, fax and copy machines.Opens and routes incoming mail, email, and fax communications, answers correspondence, and prepares outgoing mail.Compiles data and assists in the preparation of reports as needed.Follows Standard Operating Procedures while carrying out the responsibilities of position.Attends all meetings and training sessions as required.Requirements High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Working knowledge of Microsoft Word and Excel is required.Job Type:Full-time Salary:negotiable Job Type:Full-time Pay:$14.00 - $16.00 per hour Benefits:Health insurance Paid time off Retirement plan Work Location:In person.