Job Description
We are looking for a weekend closing team member to work Friday, Saturday & Sunday! The shift will generally start around 4:45pm and end around 8:45pm-9:15pm (depending on business needs). About Us Dipped is a new generation confectionery shop offering both fun and classic chocolate dipped treats. At Dipped, we are committed to serving the highest quality by dipping in small batches, using hand selected fruit and premium chocolate. Founded in 2020 in a home kitchen, Dipped is a minority and woman-owned business that has grown through passion and dedication. Our journey began with pop-up shops, leading to successful short-term leases at prominent shopping malls such as Westfield San Francisco. We are looking to expand our team and open more locations in the near future. Our team's excellent attention to detail and exceptional customer service has been a key part to our growth. We apply the same care in selecting and preparing our team as we do when crafting our treats. What You Will Do Principal responsibilities include (but are not limited to): Providing Engaging Customer Service Welcome guests into the store, engaging and connecting with them throughout their experience. Determine customer needs by asking questions and sharing knowledge of our products. Serve customers with a sense of urgency and care. Delivering Operational Excellence Provide consistent quality in the preparation of chocolate dipped treats and baked goods. Continually work towards expanding skills and knowledge of chocolate and baking. Maintain a clean, presentable and well-stocked store The above statements are intended to describe the general level of work being performed by team members assigned to this position. Job responsibilities can change according to the operational needs of the business. What does it take to be a great addition to our team? The Ideal Candidate Will Be: Extremely reliable and punctual. Have a friendly, personable demeanor. Passionate about providing great customer service. Be able to work efficiently, learn and adapt quickly, multi-task, and incorporate feedback into personal performance. Enjoy building great relationships with the team and guests. Have the ability to perform various physical tasks during the work shift (Standing/walking during the whole shift, kneeling/climbing, bending/squatting, hand-washing, cash-handling, lifting/carrying up to 35 lbs). The Ideal Candidate Will Align with Our Core Values: Connection - Striving to genuinely connect at every opportunity to build relationships that nourish and strengthen you. Integrity - Be honest, reliable and treat every situation with respect and dignity. Passion - Passion that goes beyond chocolate. Love what you do, why you do it, and the people you work with and serve. Persistence - Consistent effort, maintained daily to achieve greatness. Small improvements lead to great results. Requirements Starting pay is varies by location, plus cash and electronic tips. Free dipped treats as well as an employee discount! Opportunities for growth! Pay: From $19.90 per hour Work Location: In person