Weekend Customer Service-Dispatch

Are you ready to not just have a job but a career, working in a company that takes care of people? Our client, one of the Metro areas oldest names in plumbing, heating/cooling and electrical services takes great pride in caring for its employees and helping their customers! We are hiring 4-5 full time Dispatchers in the Lenexa KS office.$19-$20 per hour (as high as $22 per hour with quality dispatch experience)- flexible hours in a Friday -Monday Schedule, working 4 ten hour days.Precisely assign technicians to appointments based on detailed skill sets, job requirements, and verified parts availability.Communicate clearly and factually with technicians to ensure they have exact information, tools, and instructions for each call.Provide accurate, timely updates to customers regarding technician status and arrival times.Monitor weather, traffic, and job progress using established protocols, alerting technicians to potential issues with precise detail.Collaborate with the warehouse team to verify parts alignment and scheduling accuracy.Maintain dispatch board precision and data integrity, including time-off requests, availability, and schedule adjustments.Support overall efficiency through careful, detail-oriented decision-making and adherence to processes throughout the day.What You Bring Exceptional attention to detail and a commitment to precision in all tasks.A cautious, thorough mindset with the ability to maintain accuracy even in a busy environment.Comfort working within clearly defined systems, processes, and dispatch software like Service Titan (with time provided to master it fully).Reserved yet clear communication skills focused on facts and details with technicians, customers, and internal teams.A reliable, precise, and process-oriented approach, someone who respects rules and delivers consistent, high-quality execution.Proficiency with data entry, Microsoft Outlook, and technology-driven, fact-based workflows.Why You'll Love Working Here Weekly pay and performance-based incentives 4-day work week option for better work-life balance Quarterly bonus opportunities 64 hours of PTO after 90 days Paid vacation and holidays Health, dental, vision, and life insurance Short- and long-term disability coverage Parental leave A personalized workspace designed for focus and precision The ability to earn the freedom to frequently work from home once fully trained and proficient Ready to Build Your Career? Apply today and take the next step with a company that values professionalism, precision, and people who master their craft with care.Job Type & Pay Full-time Competitive hourly rate based on experience monthly incentives Schedule:Flexible schedules, weekends included Work Location:Hybrid - in Lenexa, KS office and work from home potential (after building expertise in the role) Apply Now with your resume for Full Consideration! Pay:$19.00 - $22.00 per hour Benefits:401(k) Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work Location:In person.