Job Description
Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. Advance Airport Development Transform the Customer Experience If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world. Location: The new Airport Authority Administration building and airport terminals, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline. Salary: The hiring salary for an Airport Traffic Officer is $25.91 an hour. The full pay range for an Airport Traffic Officer is $25.91 - $29.99 - $34.72. This adjustment is separate from performance-based raises and is determined by the negotiated schedule. Benefits: You will enjoy 14 paid holidays and accrue paid time off. Annual employer funded Lifestyle Spending Account which you can use to invest in your personal development and growth activities, parental and child care benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan, 457 defined contribution plan, and more! Wellness: Take advantage of multiple on-site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails. Application Deadline: May 31, 2026, applications will be reviewed after this date. The Landside Operations Department is seeking an energetic, service-driven professional who takes pride in creating smooth, welcoming experiences for every traveler at the San Diego International Airport. In this fast-paced, highly visible role, you’ll be at the heart of the airport’s daily rhythm, guiding passengers while supporting the safe and efficient movement of for-hire and public transportation services. If you thrive on helping people, enjoy dynamic environments, and are passionate about delivering exceptional customer service, this role is for you. Provide assistance, directions, and customer service to the traveling public and stakeholders; patrol, control and enforce curbside traffic, airport roadways, parking lots, passenger loading/unloading zones, and for-hire and other commercial vehicles codes and regulations; participate in vehicle safety inspections of ground transportation vehicles. resolve ground transportation drivers, customers, and customer service representative conflicts. Operate radios, cell phones, hand-held citation electronic devices, microcomputer databases to enter and retrieve data and information; Operate Authority vehicles daily to transport staff to various locations throughout the Authority campus and to respond to campus facilities for enforcement measures. Collaboration & Relationship Building: Leveraging Technology: Demonstrate experience using Microsoft Word, PowerPoint, and Access. Accurately exchange and document information through written and digital platforms. Comfortable using software tools and systems to manage tasks efficiently. Maintain flexible availability to work rotating shifts, including days, nights, weekends, and holidays. Applicants must be available to work assigned shifts, including days, nights, weekends, and holidays. Graduation from high school or possession of a G.One year of work experience requiring the exercise of tact and diplomacy in dealing with the public; Or an equivalent combination of training and experience; Valid California Class “C” driver’s license and maintain insurability under the Authority’s Vehicle Insurance Policy Maintain a valid driver’s license and the ability to maintain insurability under the Authority’s vehicle insurance policy. Successful completion of a fingerprint-based background investigation, training, and testing required for employment and operation of Authority and San Diego County physical security, surveillance, radio and telecommunications equipment. *Driving is an Essential Function This role requires regular driving as a critical part of performing work-related duties, specifically involving the operation of Airport Authority vehicles. Applicants must maintain an acceptable driving record to operate Authority vehicles. Compliance with Airport Authority vehicle use policies, including safety protocols and reporting requirements, is mandatory. Applicants must acknowledge that driving Airport Authority vehicles is an essential function of this role. **At San Diego International Airport, we value your unique experience and your willingness to learn. It is the policy