Job Description
About Us We are a modern wellness and recovery studio offering cutting-edge services including infrared saunas, cold plunges, red light therapy, compression therapy, and massage.Our mission is to provide a welcoming, rejuvenating environment where clients can relax, recover, and optimize their well-being.Job SummaryWe are seeking a friendly, organized, and customer-focused Wellness Studio Associate to join our team.This role is the face of our business--responsible for creating an exceptional client experience from the moment guests walk in to the moment they leave refreshed and recharged.Responsibilities Client Experience & Front Desk Greet clients warmly and ensure a positive, welcoming atmosphere Assist walk-in clients with service information and recommendations Answer customer questions about services, benefits, and studio policies Scheduling & Communication Book and manage appointments via phone, email, and in-person Handle client inquiries and follow-ups in a timely, professional manner Maintain accurate scheduling and client records Service Preparation & Support Set up clients for services including sauna sessions, cold plunges, and therapies Provide clear instructions to ensure a safe and comfortable experience Monitor session flow and assist as needed Room Turnover & Studio Maintenance Clean, sanitize, and reset rooms between client sessions Maintain high standards of cleanliness and organization throughout the studio Ensure all equipment is properly prepared and functioning Experience & Qualifications Strong interpersonal and communication skills Customer service experience preferred (hospitality, fitness, or wellness a plus) Ability to multitask and stay organized in a fast-paced environment Interest in health, wellness, and recovery services Reliable, punctual, and detail-oriented Positive, energetic attitude Team player who takes initiative Passion for helping others feel their best Professional and polished demeanor Join us to help individuals unlock their full potential through engaging wellness programs! This role offers a vibrant environment where your passion for health makes a real difference.Pay:$18.00 - $19.00 per hour Benefits:Flexible schedule Wellness program Work Location:In person.