Job Description
Team Leader Claims - CH08AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Workers' Compensation department is currently hiring for a Claims Plus Team Leader and a Field Team Leader. The team leaders will manage and direct claim investigation, compensability determination, disposition, and settlement, in compliance with corporate claim settlement policies and procedures. They will seek to effectively manage allocated loss costs relative to budget guidelines and fully comply with statutory, regulatory and ethics requirements. The team leaders shall also effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals. Through effective training, coaching and staff development, they will enable optimal job performance and the achievement of individual and professional goals. RESPONSIBILITIES Manage Claim professionals with corresponding claim inventories Utilize various financial reporting tools to monitor and address reserve accuracy and trending Manage and implement change including explaining drivers for business goals Stay current on issues impacting personal and/or commercial business including industry and marketplace trends, strategic direction of the organization Use critical thinking skills to gather information, apply sound reasoning, draw appropriate conclusions and make sound decisions based on a mixture of analysis, experience and judgment Manage claim assignment process by identifying claim complexity and ensuring proper assigning to the appropriate claim handler Oversee the completion and execu